• Company:
  Manpower
• Location:
  Loveland, CO 80538
• Salary/Wage:
  10.00 - 10.25 USD /hour
• Status:
  Full Time, Temporary/Contract/Project
• Job Category:
  Customer Support/Client Care
• Occupations:
  Call Center
• Career Level:
  Student (High School)
• 
  545.11738
• Industry:
  Banking;Business Services - Other

• Company:
  Manpower
• Contact:
  Manpower
• Phone:
  970-226-0113
• Reference Code:
  427544_1257362842

Customer Service Representative

Innovative Information Services Company seeks a Customer Service Representative to update reports in an accurate and timely manner ensuring that all reports are correct and free of typographical errors. Have thorough knowledge and understanding of the Fair Credit Reporting Act and all applicable state and local laws and ensure they are followed to the letter of the law.

Must be able to average 50 customer service items per day.
Knowledge of industry.
Obtain credit information directly from credit grantors as necessary.
Facilitate audit of own files.
Ensure confidentiality of all credit information.
Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
Maintain and foster positive attitude with clients and other staff members through excellent phone, interpersonal communication and customer service skills.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns within company guidelines.
Consistently demonstrate ability to respond to changing departmental needs.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate books and manuals.
Hands on PC skills preferably in a Windows environment.
Excellent communication skills both verbal and written.

Two shifts
M-F 8am - 5pm
M-F 5pm - 1:30am

Ability to handle multiple priorities at one time.
Ability to make decisions with little guidance.
Ability to work in a team environment.
Ability to learn quickly in order to work efficiently and meet deadlines
1 - 2 years experience in a general clerical position.
1-year customer service responsibilities.
High school diploma or equivalent.


Manpower is an Equal Opportunity Employer (EOE/AA)

At Manpower, our mission is to serve as trusted advisors in the
changing world of work. Work with us and make a change for the better.