Customer Service Representative

> LOOKING FOR A NEW OPPORTUNITY?
   > WANT TO LEARN NEW, VALUABLE AND LIFELONG SKILLS? 
     > WANT TO WORK HARD AND BE REWARDED WELL FOR YOUR
         EFFORTS?
       > WANT TO BE PART OF A FUN AND PROFESSIONAL TEAM?
         > DO YOU LIKE TO TALK WITH PEOPLE AND HELP THEM?
           > DO YOU WANT TO ANSWER CALLS WHERE YOU ARE FREE TO USE
               YOUR KNOWLEDGE AND SKILLS RATHER THAN FOLLOW A SCRIPT?

IF SO, THEN YOU ARE A PERFECT FIT FOR ATENTO!


ATENTO USA, THE FASTEST GROWING DIVISION OF THE SECOND LARGEST CALL CENTER COMPANY IN THE WORLD (16 COUNTRIES!!), IS HIRING OUTSTANDING CUSTOMER SERVICE AGENTS FOR ITS CALL CENTER IN PHARR, TEXAS!!   

We offer telephone support for a global financial institution. We are looking for outstanding Customer Service Representatives (CSRs) who want to grow with us.

GREAT BENEFITS include Paid Time Off, Medical, Dental, Vision, Short and Long Term Disability and Life insurance.  We also offer SIX WEEKS OF PAID TRAINING!

Job Overview

The duties of the Customer Service Representative include:

•  Answer inbound calls from customers of a global financial institution

•  Respond to customer inquiries with high quality customer service

•  Identify and resolve errors ensuring customer satisfaction

•  Utilize various company and client software packages

•  Job duties are varied offering an outstanding opportunity to learn the inner workings of a financial institution  

Basic Qualifications

• High School diploma or GED

• Experience in a customer contact position is preferred

• Possess strong communication and customer service skills.

• Be proficient on the computer. (Windows environment and online resource tools)

• Be available to work a flexible schedule.

• Pass our criminal background check and drug screening.

• Previous call center experience preferred but not required.