Join the Team!

M.S. International is the leading natural stone importer, wholesaler and distributor in the United States. Started in 1975, we are a professional family owned business with headquarters in Orange, CA. MSI also maintains branches in Edison, New Jersey, Atlanta, GA, Dallas and Houston, TX, Chicago, Il, Phoenix, AZ, Boston, MA, Baltimore, MD and Hayward, CA. Our product line includes granite, slate, marble, travertine, sandstone, limestone and other natural stone products imported from over 34 countries on five continents. The natural stone is used for tiles, countertops, and landscaping products. The company services a nationwide customer base, which includes leading retailers and wholesalers of natural stone. 

MSI is currently seeking a customer service representative in Phoenix, AZ. The position would entail providing first-rate service to new and existing customers.

Successful candidates will have the following: 

-2+ years of customer service experience

-Industry experience preferred

-Some college work completed

-Well organized and self-disciplined

-Attention to detail a must

-Problem-solving skills with the habit of being proactive

- Excellent communication skills and self-motivated

-Intermediate computer skills including MS Outlook, Word and Excel

Essential Functions:
-Assists customers with order requirements including quoting inventory, pricing, lead-times, etc.

-Handles inbound sales lead calls to convert calls into sales.

-Executes all aspects of orders including creating sales orders, packing lists, organizing freight and invoicing. 
-Track stock levels to ensure customer orders are handled effectively. 
-Completes sales transaction and accepts payments. Builds and maintains customers relationships. 
-Enters new customer data and other sales data for current customers into computer database. Investigates and resolves customer problems with deliveries. 
-Works with outside sales representatives to keep account activities and literature up to date. 
-Maintain a working level of Product Knowledge. 
-Other duties may be assigned.

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If you posses the required skills and understand values of our unique and loyal customers and are willing to have a winning attitude everyday, we would love to meet you! Please submit your resumes and salary history to bob@msistone.com

MSI offers Competitive Salary and Benefits