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Job Summary

Company
Star Manufacturing International Inc
Location
Saint Louis, MO 63143
Industries
Other/Not Classified
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
Salary
32,000.00 - 38,000.00 USD /year

Customer Service Representative

About the Job

Star Manufacturing, a division of The Middleby Corporation, is a commercial cooking equipment manufacturer located in the Maplewood area.  We pride ourselves on Best-In-Class achievements, top quality service and delivery to our worldwide customer base.

Responsibilities:

1.  Process purchase orders in a timely, accurate and efficient manner.

2.  Respond promptly, accurately and effectively to customers via phone and email regarding products, pricing, availability, etc.

3.  Process multiple orders such as: add/cancel and special requests.

4.  Return authorizations and troubleshoot

5.  Other administrative functions and duties as needed and assigned.

Education and Experience:

1.  High school diploma required, some college coursework preferred

2.  Proficient in Microsoft Word and Excel

3.  Accurate and quick data entry/typing skills

4.  Customer service experience, international experience is a plus

Personal Skill Requirements:

1.  Ability to work well under pressure and continuous change

2.  Excellent interpersonal skills and ability to work as a team member in a cooperative yet assertive fashion with others

3. Professional communication skills

4.  Prioritization and decision-making skills

5.  Capable of working with little supervision

6.  Organizational skills

7.  Display an upbeat attitude and a passion for satisfying customers

 

 

 
 

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Contact Information

Star Manufacturing International Inc
10 Sunnen Drive
PO Box 430129
St. Louis, MO 63143