Adecco Group, a world leader in the recruitment of Customer Service professionals, has an immediate opening for a Customer Service -Bilingual Spanish for a 1 year opportunity with a leading Life Insurance company in Bloomington, MN.
Bi-Lingual and Detail Oriented
Job Description:
Conduct detailed phone interviews with customers who have pending life insurance applications and type all information into a database. This specific position is needed to comunicate with our Spanish clients and must be fluent in Spanish along with proficiency in English. Fluency in other languages is a plus.
Communicate with underwriters, agents and staff using Lotus Notes and other company systems.
Mainly evenings and Saturday shift
Potential of future conversion to direct employee.
Skills and Ability:
Skills: Skill Level Req'd/Desired
Ability to follow instructions Advanced Required
Ability to prioritize Basic Nice
Ability to work as part of a team Advanced Required
Answer phone Advanced Required
Attention to Detail Int. Required
Clerical Int. Required
Customer Service Skills Advanced Required
Good phone skills Advanced Required
Good work ethic Advanced Required
High school graduate and equivalent work exp. Int. Required
Interpersonal skills Advanced Required
Organized Basic Nice
Languages:
Advanced English Required
Advanced Spanish Required
Special Functions:
Advanced . Required
Advanced Typing 30+ WPM Required
Additional Instructions:
at least 20 hours per week. Schedules are flexible, but looking for mainly evenings/Saturdays. Potential to convert to direct employee, either full or part time. Verification of 30+ WPM typing.
If you are interested in this opportunity or other opportunities available through the Adecco Group, please apply online or call 866-892-5140.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Adecco Group is an Equal Opportunity Employer.
Skill |
Level |
Req'd/Desired |
Ability to follow instructions |
Advanced |
Required |
Ability to prioritize |
Basic |
Nice |
Ability to work as part of a team |
Advanced |
Required |
Answer phone |
Advanced |
Required |
Attention to Detail |
Int. |
Required |
Clerical |
Int. |
Required |
Customer Service Skills |
Advanced |
Required |
Good phone skills |
Advanced |
Required |
Good work ethic |
Advanced |
Required |
High school graduate and equivalent work exp. |
Int. |
Required |
Interpersonal skills |
Advanced |
Required |
Organized |
Basic |
Nice |
Apply Online
