Job Summary
- Location
- Ewing Township, NJ 08618
- Industries
- Banking
- Job Type
- Full Time
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Job Reference Code
- 1247
Customer Service Representative-Temporary
About the Job
Who is Cenlar?
You are.
Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Customer Service Representative.
Within this position you will:
- Research and resolve customer problems that require in-depth research and provide written explanations of research problems.
- Review trial and final escrow analysis reports to determine the accuracy of the analysis. Provide verbal and written explanations of escrow analysis to mortgagors.
- Review short payments to determine if these payments should be applied.
- Provide mortgage verifications as requested by mortgagors.
- Assist with tax research, HUD subsidy loan re-certification, monthly HUD subsidy billing, partial release of security processing, and optional insurance set-up and remittance as assigned.
- Complete other duties and projects as assigned by the Customer Service Manager
Job Requirements:
To qualify, you must possess:
- College degree or one year in a customer service or call center environment is preferred.
- Excellent written and verbal communication skills and good math aptitude
- Mortgage Servicing experience and Fidelity system experience preferred
We offer outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. We are conveniently located off I-95 in Mercer County, New Jersey. Cenlar is a Drug Free Workplace and an Equal Opportunity Employer.
Please apply online. Your resume must include salary history.
Visit www.cenlar.com for more details. Find out what it means to be an employee-owner at Cenlar.
Additional Information:
Employee Ownership and Tuition Assistance are just a few of our outstanding benefits!
Contact Information:
Cenlar FSB
425 Phillips Boulevard
Ewing, NJ 08618
Phone: 1-877-7CENLAR
Req. Code : 1247
Division/Department : Cenlar FSB
