If you are an energetic, self-motivated and task-oriented customer service and sales administration guru with an entrepreneurial spirit, look no further than Neomend for your next career opportunity! In this newly-created, challenging and very hands-on role, you will manage the daily functions of customer service and sales administration while actively working in the capacity of a senior customer service representative. As our business grows, so will your career as you will be in charge of hiring, training and managing a small customer service team. In return for your hard work, you will be rewarded with a competitive compensation package and unmatched opportunities for growth.
Neomend, Inc. is a privately-owned, venture-backed biomedical device company based in Irvine, California. Our premier product, ProGEL, is in the final round of FDA approvals and we are launching nationally this fall. Our mission is to commercialize the use of surgical sealants across clinical applications and specialties. We have grown from five to 25 employees and are setting the stage for tremendous growth in the year to come. Neomend offers competitive salaries, benefits as well as attractive stock options.
As the Customer Service and Sales Administration Manager your primary mission will be to design, develop and implement a first-class customer service, sales order processing, customer inquiry, return goods authorization and sales administration processes and systems. Your breadth of customer service experience in a small-company environment, preferably in the medical device industry, will allow you to anticipate and manage events, trends, and challenges as it relates to customer service activity. While not required, working with an FDA regulated product will ease your transition into this role. Working with sales, finance and manufacturing, you will ensure all orders are taken, processed and fulfilled accurately and timely. Your strong Microsoft Office skills, particularly Excel, will allow you to develop and maintain all computer reports relating to sales by customer, end user account, territory, region and by product. Join Neomend today and take your career to new heights with this exciting, ground floor opportunity!
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