Welcome to W.B. Mason Company, Inc.

 

An interesting and challenging opportunity awaits you. W.B. Mason is a company rich with history and for over 100 years has been driven to satisfy the customer. Quality, integrity, honesty and dependability are what W.B. Mason customers expect and these same characteristics are what we look for in an employee. If you want to be part of a growing company, looking to achieve great things, you have come to the right place!

 

W.B. Mason is currently seeking a motivated individual to join our successful team in Customer Service. The candidate must enjoy working in a fast paced, high volume environment. The Customer Service Representative will process orders, research problems and respond to customers needs and requests by: talking with customers on the phone and receiving orders via fax; internet and mail; set-up new accounts and maintain existing accounts; make adjustments to customer files and address customer complaints; handle incoming direct calls and "loop" calls. The Customer Service Representative will also support the Sales Representative daily in regards to customer needs.