Job Summary
- Company
- ACT-1
- Location
- Altoona, PA 16602
- Industries
- Other/Not Classified
- Job Type
- Temporary/Contract/Project
- Career Level
- Experienced (Non-Manager)
- Salary
- 11.00 - 12.00 /hour
- Job Reference Code
- 11577.23260.BWAL.496696*
Customer Service Specialist - ALTOONA
About the Job
Job Description:
Customer Service Representative
REQUIREMENTS:
Great personality, at least 1-2 years of customer service experience, proficient in Microsoft Word, Excel, and Outlook, type 40+ WPM, detail oriented, friendly, organization, take accurate notes regarding information being relayed over the phone, prepares and/or initiates a variety of correspondence/documents in response to requests, fulfills requests from internal and external customers for company, and willing to work overtime
DUTIES:
Answer telephones, take and enter customer orders and process for delivery and any additional duties as needed, responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients, documents referral request for coordination of care, provides information on equipment supplies and services, may assist walk-in patients with the selection of equipment, supplies and services, demonstrates professional etiquette and courtesy when interfacing with customers, resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action, assesses patient needs and promotes company products and services, complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices", and performs other related duties as directed by supervisor
Altoona
Monday through Friday
8:30 a.m. to 5:00 p.m.
$11.00 to $12.00 per hour
Temporary to Permanent
MUST BE ABLE TO START ASAP
2 Step Interview Phone Process
You can view all of our jobs online at http://www.act-1.com/?sc=11&id=496696
Customer Service Representative
REQUIREMENTS:
Great personality, at least 1-2 years of customer service experience, proficient in Microsoft Word, Excel, and Outlook, type 40+ WPM, detail oriented, friendly, organization, take accurate notes regarding information being relayed over the phone, prepares and/or initiates a variety of correspondence/documents in response to requests, fulfills requests from internal and external customers for company, and willing to work overtime
DUTIES:
Answer telephones, take and enter customer orders and process for delivery and any additional duties as needed, responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients, documents referral request for coordination of care, provides information on equipment supplies and services, may assist walk-in patients with the selection of equipment, supplies and services, demonstrates professional etiquette and courtesy when interfacing with customers, resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action, assesses patient needs and promotes company products and services, complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices", and performs other related duties as directed by supervisor
Altoona
Monday through Friday
8:30 a.m. to 5:00 p.m.
$11.00 to $12.00 per hour
Temporary to Permanent
MUST BE ABLE TO START ASAP
2 Step Interview Phone Process
You can view all of our jobs online at http://www.act-1.com/?sc=11&id=496696
