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Job Summary

Company
Owens & Minor
Location
Ashland, VA 23005
Industries
Other/Not Classified
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
High School or equivalent
Career Level
Experienced (Non-Manager)
Salary
36,435.00 - 41,370.00 USD /year
N/A

Customer Support Specialist

About the Job

Brief Description 

Utilizes customer service, professionalism and self direction to assist our customers.

Detailed Description 

Responsible for providing administrative support to Sales Representatives and assigned hospitals. Ensures that hospitals needs are acknowledged and addressed.

ESSENTIAL JOB FUNCTIONS:

  1. Visits assigned hospitals as needed to determine the customer's need.
  2. Schedules meetings with department heads at hospitals to persuade conversion to Owens & Minor business.
  3. Schedules meetings with materials managers and buyers to ensure accuracy and timeliness in purchase orders.
  4. Checks inventory to determine hospital usage levels.
  5. Researches new products that hospitals are interested in purchasing.
  6. Prepares cost comparisons for hospitals to justify Owens & Minor distribution.
  7. Converts new customer's product numbers to Owens & Minor's product numbers.
  8. Acts as liaison between hospital and manufacturers to ensure accuracy of materials and supplies.
  9. Acts as liaison between hospital and division department heads to ensure smooth conversion.

SUPPLEMENTAL JOB FUNCTIONS:

Performs additional duties as directed.

 
 

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Contact Information

Owens & Minor