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Level 3 (Nasdaq: LVLT) is an international communications company headquartered in Broomfield, Colorado. The company operates one of the largest communications and Internet backbones in the world. Since our founding in 1998, Level 3 has been focused on delivering premier services over one of the world's most advanced, IP-optimized networks. Level 3 owns and maintains approximately 50,000 intercity route mile. We offer a comprehensive portfolio of network offerings that spans Internet Protocol (IP) services, broadband transport, colocation services, and patented Softswitch-based managed modem and voice services. Level 3 also uses these network services as a foundation for delivering enterprise telecommunications solutions. Being an employee-owner means challenging the status quo, taking educated risks when necessary, and it requires your active participation in continual self learning.

Level 3 supports this process by surrounding you with individuals who share your passion and drive and by providing the necessary tools for success. We offer a unique combination of state-of-the-art technology and facilities, and an ownership culture. At Level 3, you will find yourself challenged daily by men and women who live the innovation that marks our success.
Job Title:
  Customer Test and Install Technician
Company:
  Level 3 Communications, LLC
Location:
  Tulsa, OK
Status:
  Full Time, Employee
Job Category:
  Installation/Maintenance/Repair
Career Level:
  Experienced (Non-Manager)
Company:
  Level 3 Communications, LLC
Reference Code:
  10795

Customer Test and Install Technician

Requirements

CTI Team Function:
The Customer Test and Installation team is responsible for all Level 3 customer transport circuit activations. This entails the logical build, field scheduling, test, troubleshooting, acceptance and quality assurance of both On-Net Level 3 circuits as well as Off-net (often Type II) circuits, ranging from sub-DS1 to OC192 Wavelengths.

Principal Job Responsibilities and Job Description:
A Customer Test and Install Technicians responsibilities include, but are not limited to: The timely activation of all transport Level 3 external customer circuits, ensuring all metric/critical dates are met on or before required completion dates. Ensuring all required work is completed to Level 3's high standards and subsequently delivering the best possible service to our external customers. Working the day to day documented Customer activation processes ensuring all issues that may detract from the customers overall experience are identified and in-turn eradicated, all while maintaining a high level of integrity and in turn providing a seamless positive experience for each of our customers for each of their circuit activations and installations. Communicating any and all installation and troubleshooting activity effectively via Clarify/OM/AMT/POPS log notes as well as via E-mail and Phone.

Required Knowledge and skills:
The Customer Test and Install technician must be proficient in telecommunications transmission or Layer 1 testing and troubleshooting and must also be highly technically proficient. Knowledge of the following technologies, standards and equipment is highly recommended and preferred: SONET, SDH, Wide Area Networking (WAN), Dense Wave Division Multiplexing (DWDM), Nortel DX and Optera, Alcatel DCS and ADM, Fujitsu ADM, Ciena CoreDirector and K2, Centest or other remote testing equipment, Digital Lightwave Test Sets, UNIX, Cisco Routers, ATM, Windows, SSH, TLS, Nortel Preside and OPC. #M

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

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