DETE- Technical Support Analyst/ Service Desk Analyst (F)

Description

 

Organization:   Communications and High Tech

 

Location:          Burbank, CA      

 

The Communications and High Tech operating group is the leading provider of business consulting, technology, systems integration and outsourcing services and solutions to the communications, electronics, high technology, media and entertainment industries.  

 

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements.   These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR.  We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

 

Qualifications

 

Basic Qualifications:

 

  • Minimum 2 years of writing SQL queries and perform data analysis
  • Minimum 1 year Linux/UNIX experience
  • Minimum 1 year Java experience
  • Minimum 2 years of IT standards
  • Minimum 1 year help-desk, Tier 1 support experience

 

Additional Preferred Skill Requirements:

 

  • Spanish speaking
  • Proven ability to work independently and as a team member
  • Ability to be flexible and work analytically in a problem-solving environment
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills

 

To submit resume online click here

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Accenture is an Equal Opportunity Employer.

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