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  Provides administration of existing enterprise databases (including CRM) and analysis, design, and creation of new databases


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  Monitors performance and manages parameters to provide fast query responses to front end users


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  Controls access permissions and privileges


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  Ensures that storage, archive, backup and recovery procedures are functioning correctly.


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  Manages capacity planning needs


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  Works closely with the Technology Department Directors and Managers to complete projects


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  Communicates regularly with technical, applications and operational staff to ensure database integrity and security


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  Provides 24/7 support for critical situations


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  Develops reports for management and users in a variety of formats, including charts and graphs


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  Creates databases to replace and consolidate data housed in spreadsheets


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  Scrubs data to ensure integrity prior to import or export


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  Manages the import and export of data


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  Assesses and implements off-the-shelf and open source tools and/or builds applications to allow for proper storage, organization and management of data


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  Ensures optimized performance of CRM database and other custom built or purchased application databases


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  Manages planning, designing, and implementation of databases


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  Maintains and upgrades database systems 


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  Trains employees and management personnel in database use


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  Stays abreast of changing technologies and design techniques


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  Identifies user data management, storage and reporting requirements


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  Implements and controls security procedures to protect the database from accidental or intentional damage or loss


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  Performs other duties as assigned

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  Minimum of three to five years experience in SQL database management


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  Bachelors degree in computer science or other related course of study


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  Microsoft Certified Database Administrator certificate (MCDBA)


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  Experience using SQL Server required


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  XML, Web Services and Scribe experience preferred


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  Ability to work in a fast paced and high volume environment


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  Strong customer service and interpersonal skills


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  Ability to maintain confidentiality with highly sensitive information, some of which is personally identifiable information (PII)


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  Strong attention to detail


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  Excellent oral and written communication skills


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  Ability to multi-task and to balance multiple projects at once with frequent interruptions


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  Ability to function effectively and efficiently in a deadline-oriented environment


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  Proficiency with the Microsoft Office Software Suite including Word, Excel, Outlook and Access


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  Must successfully pass government mandated background check for this position, which is classified as a position requiring public trust

B L Seamon is an EEO/M/F/D/V.