Description:

RAPS’
membership database is the central repository for all member and non-member
data, including event registration; product and service orders, dues, and
internal financial information; demographics; continuing education records; and
volunteer tracking. The Database Project Manager works with all staff to ensure that
they have the information that they need to do their jobs effectively. This
position reports to the Director of Information Technology within the Business
Operations function of RAPS.

Essential
Responsibilities:

• Maintain
  functionality and accuracy of the database
• Maintain continuous
  relationship with database vendor to assure proper functionality, report
  and resolve issues, seek continuous improvements.
• Develop
  quality control standards for data integrity
• Create
  guidelines and documentation to ensure consistency in the use of the
  database
• Act as a
  technical expert and resource for Personify users and provide training to
  staff on how to use the database effectively
• Investigate and
  respond to staff inquiries for needs and opportunities
• Work
  closely with all staff to understand their data input and output needs
• Develop
  and execute regular reports which highlight the various aspects of  tracking membership and non-dues revenue
  generation and insight into projected trends
• Manage
  mailing lists for internal and external purposes, including list
  importation and de-duplication
• Provide technical
  support for conversion and filtering of documents as needed
• Work with
  staff and vendors to maximize the integration of the database with the
  website
• Work with
  external vendors to ensure that products conform to the Society's data
  standards
  

Requirements:

• Education and
  Experience:

• Bachelor’s degree
  desired
• Three to five or more
  years of relevant work experience. In lieu of degree, seven to ten
  years of relevant experience
• Working knowledge of Personify
  preferred, SQL and Crystal Reports
• Skills:
• Excellent customer
  service and interpersonal skills
• Excellent verbal,
  written and listening skills
• Excellent analytical
  and organization skills
• Capabilities:
• Coordinate multiple
  projects simultaneously
• Pay attention to
  details and work under general supervision
• Work on the complex
  tasks proactively and independently
• Suggest ways to
  improve workflow
• Demonstrate mastery
  of procedures, processes and systems
• Conditions:
• Ability to spend
  significant periods of time at a computer station
• Ability to
  troubleshoot and follow through to resolution
• Willingness to work
  evening and weekend hours on occasion