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Datacenter IT Technician

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Job Summary

Zimmerman Associates, Inc.
Beltsville, MD
Computer/IT Services
Job Type
Full Time
Years of Experience
2+ to 5 Years
Education Level
Bachelor's Degree
Career Level
Entry Level

Datacenter IT Technician

About the Job

ZAI has an immediate need for a Datacenter IT Technician for its Beltsville, MD location which is a 24/7 operation.  The Datacenter IT Technician is responsible for maintaining the data center environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation.

The qualified individual will:
• Provide systems availability monitoring and reporting
• Provide systems diagnostics monitoring and reporting
• Perform Incident capture, verification, diagnostics and escalations
• Perform data and system backups and restores
• Perform Level I designated first call resolution
• Maintain knowledgebase documentation

Desired Experience:
• 1 to 3 years of related experience
• Experience with system monitoring
• Experience with Microsoft server products
• Previous experience of building and repairing PCs and Servers
• Previous experience in a customer service orientated position preferred
• Good knowledge of PC and Server Hardware
• Hardworking and copes well under high pressure
• Self-driven with the ability to successfully work and promote inclusiveness in small groups
• Ability to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems
• Strong verbal and written communications

Must be available to work all shifts of the 24/7 operation.  Active clearance is a plus.

For immediate consideration, please apply at:


 - or -

www.zai-inc.com, Careers, Career Opportunities


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