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Data Entry Rep. Full Time
Data Entry Rep - for INBOUND SALES
Local Rochester, New York Candidates Only
If you are career-minded and looking for an environment that is fast-paced, sales, customer-oriented, and challenging, we have an opportunity for you! Transcat has an outstanding reputation and offers the experience and benefit of working for a mid-size, quality-oriented company. We are seeking a career-minded, positive, energetic data entry /sales & customer service associate to join our team. With a proven track record of success, this entry level position could lead to a lucrative professional career.
1. Associates Degree required; Bachelor’s preferred
2. 2+ yrs. related experience and (product data entry/telephone sales)
3. Must be well organized with excellent attention to detail and accuracy
4. Must have the ability to multi-task in a fast-paced environment
5. Excellent verbal and written communication skills
6. Candidate must be computer literate and proficient at using a keyboard. Proficient
in Microsoft Office– Outlook, Excel, Word and Acrobat Adobe
7. Must have excellent follow-up skills
8. Must have ability to learn and apply pricing strategies to win quotes
9. Must be available for paid training (4-5 weeks)
Transcat, Inc. is a global leader in test and measurement equipment and calibration services. To learn more about Transcat, visit us at: www.transcat.com
Summary of Responsibilities:
Primarily responsible for using our business systems to accurately and efficiently enter quotes and orders that come in via fax or email. Secondary responsibility includes answering and responding to customer inquiries as it relates to products and calibration services, over the telephone.
Duties and Responsibilities include the following:
Follow proper order entry procedures for quotes and orders. Demonstrate basic proficiency in satisfying customer needs while ensuring adherence to company business and operational/transactional guidelines.
Become knowledgeable on our products and services while demonstrating a consistent effort to increase job skills in technical proficiency. Keep records of all activities as requested by management (typically tick sheets to track work volumes.) Ability to work with electronic Excel and Word documents, basic knowledge of formulas, discounting, charts, cut and paste functions.
Assist Inbound Sales team by answering queue phone calls when requested, while incorporating Standards of Sales & Service Excellence. Ability to analyze and determine any changes or enhancement opportunities to current processes, procedures and customer approaches.Backs up receptionist for multi-line switchboard when requested. Performs other duties as assigned.
Effective and Positive Communication
Problem Solving and Resourcefulness
Quality, Accuracy and Productivity
Competitive salary based on experience. We offer a comprehensive benefits package, including health and dental insurance, 401K, profit sharing plan, enhanced insurances, stock purchase plan, paid vacation, sick days, and holidays.
Transcat is an EEO/Affirmative Action Employer
Send resume with SALARY REQUIREMENTS to: Resume2@Transcat.com
or Manager, Human Resources
35 Vantage Point Drive
Fax: (585) 352-0742