Summit Technologies, Inc. has many Deskside Support Technician employment opportunities located in Washington, DC. These positions require U.S. Citizenship and an Active DOD Secret Clearance. Perhaps you or someone you know is a good match. Please share the information.
Job Title: Deskside Support Technician
Clearance Requirement: Active DoD Secret
Job Description / Responsibilities:
· Provides technical, operations, and training support to users of personal computers either by telephone or on-site relative to desktop hardware and software packages.
· Install, Maintain, Repair PC related desktop functions.
· Provide customer service at individual client workstations in various locations in DC metro area.
· Performs hardware diagnostics and coordinates repairs.
· Assists in planning and designing personal computer support systems.
· Acts as liaison for data transfer systems design and implementation.
· Installs and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs.
· Develops reports and databases. Provides technical support for personal computers.
Experience & Requirements:
· Associates or Bachelors Degree in related field preferred
· Minimum 5 years of experience
· Good interpersonal, written, oral communication skills
· Experience working in a team-oriented, collaborative environment
· Excellent customer service and teamwork skills required
· Flexibility to work overtime and on weekends in support of special requests
Summit Technologies, Inc. and the client require a background investigation, drug test and professional reference checks. Reliable transportation to the primary site is expected. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. If you are a good match or know someone who is and are interested in more information, please forward the following information to es.cts@summtech.com at your earliest convenience and list “3870” in the email subject line.
· Current resume in Word format; (.doc);
· Daytime and evening email addresses and phone numbers including phone number for immediate contact;
· Desired compensation as an annual base salary and an hourly rate;
· Availability to interview and start;
· Clearance level / type and issuing agency
Summit Technologies Inc. appreciates your interest, will contact the best matching prospects and will consider you for future opportunities.
Summit Technologies, Inc.