Employee Status : Regular

Job Type :Experienced
Schedule : Full-time

DescriptionThe purpose of this position is to prepare initial text typing, edits, and create template-driven customer deliverables with speed and accuracy. Prepares files for digital output and duplication. The position uses advanced knowledge of firm standard applications (software). Understands and anticipates customer's needs to meet or exceed expectations. Responsible for all phases of project coordination, including customer service, proper documentation, and communications. Serves as a Creative Services Group (CSG) project coordinator and works effectively in a team environment. This position typically requires overtime and weekend work, often on a last minute basis.

Responsibilities

Effectively produces projects with speed and accuracy to meet deadlines.

Types, formats, checks mathematical accuracy, and spell checks all types of documents and templates.

Effectively utilizes styles, master pages, templates, tracking, kerning, and leading.

Reconciles revisions, checks punctuation, spelling, and formatting.

Imports graphical and data images into documents.

Performs mail merge function.

Performs CSG standard electronic file management and archiving.

Prepares files for print, linking graphics and including fonts.

Proficient and remains up-to-date with software tools and equipment required of the position, including Word, Excel, PowerPoint, InDesign, Photoshop, Illustrator, Acrobat, Lotus Notes, etc.

Troubleshoots technical issues in text, graphic files, and printing.

Serves as CSG project manager, communicates and negotiates project deadlines, scope and estimates as necessary.

Effectively and positively communicates and negotiates project deadlines, determines project scope, and schedule changes as necessary.

Provides expertise to team members and customers regarding the use of master pages, style sheets, and firm-standard formatting in word processing functions.

Effectively participates as a team player in planning, scheduling, and production.

Interfaces with CSG staff for best use of resources/abilities.

Works with outside vendors, when needed, to ensure projects are completed in a timely fashion.

Knows, applies, and coaches others in firm-standard formatting and Ernst & Young signature.

Pursues and shares best practices within department and among Enterprise Support Services (ESS) and CSG staff.

Understands and strictly adheres to the quality standards and procedures established by Ernst & Young, including CSG standards and guidelines.

Utilizes the CSGcom database to ensure all time and materials are billed correctly, project instructions and client interactions are fully documented.

May cross-train in additional CSG disciplines to provide flexibility during peak times.

Create timelines and cost estimates for client approval.

Knowledge of firm brand and raises awareness.

To quality, candidates must have:

• a bachelor's degree in a related discipline, or equivalent work experience
• approximately 4-5 years of related work experience
• advanced expertise in Word, Excel and PowerPoint
• knowledge of InDesign, Illustrator and Photoshop
• ability to type 70+ wpm
• skilled in statistical typing of numbers, text, tables, etc., for long periods of time
• strong project management skills
• excellent communication skills
• ability to work in a high-paced, deadline-driven environment with changing priorities