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Job Summary

Company
New England Center for Children
Location
Southborough, MA 01772
Industries
Computer/IT Services
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Entry Level
Salary
32,500.00 - 34,500.00 USD /year
Job Reference Code
IS Desk

Desktop Support Specialist

About the Job

OVERALL RESPONSIBILITY

We have a current opening for an entry level professional in our expanding Information Services Department. Under the supervision of the Director of Information Services, the DESKTOP SERVICES SPECIALIST is responsible for hardware maintenance, software configuration and end user support.

RESPONSIBLITIES:

·         Troubleshoot, maintain and perform testing on desktop and laptop computers, printers and various peripheral devices;

·         Support AV equipment in conference rooms;

·         Deploy new computers, and peripherals;

·         Install desktop applications;

·         Assign folder permission and other access rights;

·         Maintain complete inventory of hardware and other component parts.

QUALIFICATIONS:

·         Working knowledge of the following  system applications; MS office, MS outlook, MS SharePoint

·         Windows Security, VPN and Wireless network

·         Strong interpersonal skills, ability to work independently and as part of a team;

·         Excellent oral and written communication skills;

·         Strong computer skills and attention to detail;

·         Strong results orientation.

·         Work hours 10:00 am – 6:00 pm Monday through Friday. 

COMPENSATION AND BENEFITS: $32,500.00 - $34,500.00 annual salary. Plus we offer a great work environment with a comprehensive benefit package including, tuition reimbursement, childcare reimbursement, 4 weeks’ vacation and paid holidays, employee assistance program, medical, dental and life insurance and more.

 
 

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Contact Information

New England Center for Children