Denali Advanced Integration delivers expertise in technology, consulting and support services. Our expertise enables organizations to gain a competitive edge, by allowing them to focus on their business growth while we tend to their technology needs. By forming long-term relationships with our clients, we become a key partner in their business and are aware of their corporate goals. This allows us to drive measurable business results by providing relevant technology perspectives, appropriate consulting services and ongoing support.

Desktop Support Technicians:

• Swap out old laptop and desktop systems for new ones.
  
• Backup user data, pack-up old equipment, install new equipment and software, and then restore user data.
  
• Work with customers on-site to resolve equipment or software problems.
  
• Work with the rest of the deployment team to ensure that the new computers are installed in a timely and efficient manner.

Responsibilities:

• Communicate with deployment team about bugs or issues found in the equipment or software configuration.
  
• Work with deployment team to refine installation and deinstallation processes.
  
• First tier software support for Microsoft Windows 2000/98, Office XP/2000/97 and Vista.
  
• First tier hardware support for laptops, desktops, and peripherals.
  
• Must be willing to travel within the US for this project and work outside of regular office hours