Atos Origin is a global information technology services company.  Our business is turning client vision into results through the application of consulting, systems integration and managed operations. Atos Origin is one of the few companies in the world that can provide all the 'design, build, and operate' elements of a business solution.

The company’s annual revenues are in of excess  $7.3 billion and we employ 50,000 talented and creative people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Worldline and Atos Consulting. For more information, please visit the company’s web site at www.na.atosorigin.com.


Job Description

The Desktop Support Technician will be responsible for handling hardware and software support and troubleshooting on site at an Atos Origin client.  The role is dynamic and involves a multitude of skills and experience.  One key element to the role is the face-to-face interaction by the Desktop Support Technician with users who will be receiving support and as such, strong communication and interpersonal skills are necessary.  Support will involve MS Office, wireless, VPN, hardware fixes and Windows XP oversight, among a host of other technologies. 

Job Requirements

The ideal candidate will offer the following skill sets:

• Intermedidate to advanced knowledge supporting an enterprise deployment of 802.11 a/b/g
• Intermediate knowledge utilizing Microsoft AD in an enterprise environment
• Working knowledge of Citrix
• Previous work experience in an SLA environment
• Face to Face hardware and software support experience versus limited phone support 
• Experience supporting remote access technologies: ex. checkpoint vpn, cisco vpn.
• Blackberry support is a plus