Posting Job Description
**Time Warner Cable's Carolina Region has ongoing job opportunities available for
Direct Sales Rep positions for in various locations throughout South and North Carolina. Please find below a brief description of the essential duties and responsibilities required to function successfully in this position.
Shift: Monday - Friday with flexibility to
work
between 10 AM to 9 PM and some
Saturdays
9 AM - 6 PM (Hours will vary based on
meeting minimum sales quotas).
Locations: Charlotte,NC, Columbia,SC, Myrtle Beach,SC, Florence,SC and Summerville,SC
Purpose: The purpose of this position is to
explain and sell cable services to
customers in
a manner consistent with Time Warner
Cable
policies, procedures, quality, standards,
customer needs and applicable local, state,
and federal regulations. Positions work
from
lead sheets or automated sales force
automation device to call on homes and
increase service penetration in assigned
areas.
Essential Job Functions:
Make door-to-door cable sales
presentations in order to sell cable services
to
potential and existing customers in
assigned
territory.
Maximize potential for customers to
purchase and retain their cable services.
Provide complete and accurate
information, promote the value of cable
effectively, and sell based on customer
profiles as well as full consideration of all
options available.
Present information regarding
products,
services, rates, installation fees, campaign
requirements, and special offers in a clear,
concise, accurate, and professional
manner.
Promote a positive company image at
all
times.
Meet productivity standards set by the
department.
Provide quality customer relations and
meet all other performance standards.
Turn in all sales including required
documentation and monies collected in a
timely manner.
Keep accurate records, report sales
activity and results accurately, and notify
supervisor or designee of all
problems/difficulties as they occur.
Follow up on all leads, inquiries,
complaints, and other messages in a timely
manner.
Keep appointments with customers.
Attend meetings and training sessions
as
required.
Quote prices, credit terms and prepare
sales order forms for orders to be
completed
and billed. Perform other duties as
assigned.
Required Education:
High school diploma or general education
diploma (GED).
Experience/Skills Required
One year of proven commissioned
sales
experience; or 2 years of college; or
equivalent combination of sales exp. and
college education required.
Requires basic math skills.
Must be capable of working in all
weather
conditions and have flexible work hours.
Travel requirements and frequency:
Must have reliable transportation that will
accommodate basic equipment to travel to
assigned territories within the system
footprint
- Daily.
Legal or Financial Responsibilities
Requires adherence to Time Warner
Standards of Business Conduct.
Maintains the confidentiality of
customer
and business data at all times.
Communication Skill level:
Ability to read and interpret documents
such
as safety rules, operating and maintenance
instructions, and procedure manuals.
Ability
to write routine reports and
correspondence.
Ability to speak effectively before groups of
customers or employees of organization.
Reasoning ability:
Intermediate Skills: Ability to apply
common
sense understanding to carry out
instructions
furnished in written, oral, or diagram form.
Ability to deal with problems involving
several
concrete variables in standardized
situations.
Working Conditions:
Exposure to outdoor weather conditions
over
2/3 of time.
Materials and Equipment used:
Standard Office Equipment
(phone/copier/fax) - frequently
Computer - frequently
Cell Phone - frequently
Sales Force Automation Device -
depending on system
Physical Requirements as they relate to
essential functions:
Must be able to lift 50 lbs.
Relocation Assistance: No relocation
available
Candidates must apply online to be
considered for open positions
Time Warner Cable offers competitive
benefits
to include medical, dental, vision, a
matched
401(k) plan, tuition reimbursement, free
cable
(in specified areas).
EOE M/F/D/V
"WE SUPPORT A DRUG FREE AND
SAFE
WORKING ENVIRONMENT."