Corporate Business Office Director
Job Summary:
The Corporate Business Office Director will work on both individual and team projects reviewing the hospital's revenue cycle operation and all Business Office functions, including Registration. The CBOD must provide high quality performance with regard to accounts receivable management while reaching the Corporate, Divisional, and hospital's goals and objectives. Provides regular departmental/individual support and/or directs support to all entities that affect the hospital's consolidated financial statements. Prepare/generate report of findings and recommended changes that are needed to the business office or educational requirements for the hospital staff to achieve goals and
General Responsibilities:
1. The Corporate Business Office Director assumes the role as a leader in planning, directing and managing the department and staff to facilitate quality services.
2. The CBOD is responsible for meeting JCAHO standards, complying with corporate policies and procedures, managing supplies and equipment, adjusting staffing levels to meet stated goals. Promotes teamwork with all health care providers. Strives to attain internal and external customer satisfaction while managing resources prudently.
3. Assist in the management and development of the registration, switchboard, billing, cashiering, refunds and patient accounting departments.