McAfee Inc - Proven Security

 

Director, Global Credit Card and Electronic Receipts

McAfee is the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier.  As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.

 
Basic Function and Scope of the Position

• Own, lead and actively manage oversight of credit card and electronic receipts operations.


• Actively manage cross-functional teams (Customer Support, IT, Accounting, Order Ops, Engineering) to efficient and controlled processing environment. 


• Assess, develop, and/or refine corporate policies and processes for all electronic receipt activities, including controls, automation, timing, and resource allocation.   


• Together with IT, create a set of metrics that will be utilized to evaluate the efficiency and effectiveness of McAfee's electronic receipt processing environments, including processing accuracy rates, recordation completeness/accuracy, cost per transaction, chargebacks, and timing of receipts.

 
In addition to electronic receipt efforts, this role will also manage projects and programs, of varying size and complexity, within Treasury.   The projects will generally involve payment controls, improving processes or building scalability into the organization. 
 
Superior project management skills are required. Effective written and verbal communication at all levels of the organization is critical to success.  Occasional travel required.
 
Specific Responsibilities/Functions:
 

• Continually assess and report state of data flow, controls, fraud risk, processes, recordation and programming of electronic receipt environment


• Lead cross-functional team  to determine appropriate processing strategy, incorporate best practices and  implement monitoring and reporting structure


• Identify control weaknesses and gaps to ensure all transactions are properly controlled and recorded  


• Reduce processing errors


• Ensure the customer payment platforms are scalable and are consistent with the overall McAfee Consumer and SMB business strategy


• Evaluate all third party vendor service levels in order to ensure the optimum breadth and depth of service capabilities and optimum processing environment


• Recommends and implement performance criteria for each segment of McAfee's electronic commerce processing functions. Develop business targets and provide analysis and recommendation to executive management to improve the business.


• Provide ongoing updates to Executive Staff on the status/progress of electronic receipt environment

Supervision and Interface with Others
 
To be effective, the Finance Director must be able to exert leadership and credibility with cross-functional colleagues who do not report to him/her, including senior and executive management.  This role will have regular interaction with senior executives (CFO, CISO, BU Mgmt, etc.).
 
This position will project/program manage teams and work independently to drive projects with cross-functional groups.  Although an individual contributor, the ability to influence successful outcomes and motivate people across functions will be an ongoing characteristic of this role.   
 


Experience, Knowledge and Skills
The following skills and knowledge are critical to the success of this role:

• 5 plus years of managing credit card/bank processing and electronic commerce, particularly in a 'card not present' environment


• 10 plus years of progressive management and leadership capability with strong experience in business process improvement


• High integrity, strong work ethic and team player


• Strong knowledge of financial and operational controls and systems, including data security and Sox


• Strong analytical skills and ability to identify and resolve issues across many functions.


• Take-charge, hands-on work style


• Intellectual curiosity and complete professional ownership


• Significant experience working with cross-functional teams


• Overall business understanding and perspective


• Strong interpersonal skills; ability to build highly functioning working relationships


• CPA or CIA preferred

We offer a full range of competitive benefits to our full-time employees. Our extensive plan includes company paid Medical, Dental, and Vision coverage, Paid Time Off, paid Holidays, Stock Options, Flexible Spending Account, Educational Assistance Program, 401(k),  ESPP and more! Please visit us @ www.mcafee.com  or apply online @ http://www.mcafeecareers.com /
 
McAfee Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. McAfee Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.