The VP of Infrastructure's role is to align technology vision with business strategy by integrating company processes with the appropriate technologies. The VP of Infrastructure is also responsible for all aspects of developing and implementing technology initiatives within the organization. This individual maintains develops, supports, and optimizes key functional areas, which include network, desktop and server hardware, software and operating system, database administration storage, data communications, and telecommunications systems.

Strategy & Planning

• Lead strategic planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.
• Develop and communicate business/technology alignment plans to executive team, staff, partners, and stakeholders.
• Build relationships with technology providers that could satisfy business requirements as expressed in its production infrastructure roadmap.
• Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
• Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
• Establish service level agreements with business units.

Acquisition & Deployment

• Assess and communicate risks associated with technology-related investments and purchases.
• Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
• Define requirements for new technology implementations and communicate them to key business stakeholders.
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Define and communicate corporate procedures, policies, and standards for the organization for acquiring, implementing, and operating new network systems, equipment, software, and other technologies.
• Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.
• Develop and maintain a production infrastructure roadmap of software releases suitable for deployment in the production environment
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.

Operational Management

• Manage network, desktop and server hardware, software and operating system, database administration storage, data communications, and telecommunications systems.
• Participate in the execution of an enterprise-wide disaster recovery and business continuity plan.
• Assist with the planning and deployment of infrastructure security measures.
• Adhere to SOX and GCC standards
• Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.
• Analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.
• Act as primary liaison for the company’s technology vision via regular written and in-person communications with the organization’s executives, department heads, and end users.
• Creatively and independently provide resolution to technical problems in a cost-effective manner.
• Develop, track, and control the technical services annual operating and capital budgets for purchasing, staffing, and operations.
• Supervise recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies.
• Ensure continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.
• Ensure equipment and software operation adheres to applicable laws and regulations.
• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems.