Amerigroup was founded in 1994 to respond to the growing need for private-sector partners in states managing healthcare programs for lower-income families and people with disabilities. Since its inception, Amerigroup has been a proven leader in meeting the states' objectives of providing accountability and improving access to healthcare while still controlling care costs. Today, Amerigroup is the largest publicly-traded company focused exclusively on meeting the needs of those enrolled in publicly-funded healthcare programs, such as, Medicaid and Medicare. Through its subsidiaries, Amerigroup Corporation serves approximately 1.7 million people in Florida, Georgia, Maryland, New Jersey, New Mexico, New York, Nevada, Ohio, South Carolina, Tennessee, Texas, and Virginia.

JOB SUMMARY: Lead/drive areas of professional learning and leadership development for AMERIGROUP.

Drive improvements in all leadership forums and partner with all plans and functions to create appropriate curriculum based on needs analysis and business needs. Create and manage pipeline development / learning initiatives and other talent management programs to support associate development and drive business improvement. Assist in coaching, assessments and deployment of Talent Management tool kit.





PRIMARY RESPONSIBILITIES:

1.Professional Skills Training: Lead, design, implement and facilitate professional and leadership training initiatives that improve organizational functioning and performance. Partner with Human Resources (HR) and the business to effectively deliver programs across the organization. Develop process for measuring success and return on investment where appropriate.



2.Leadership Development Forums: Enhance or develop (where appropriate) specific pipeline development forums by partnering with appropriate vendors and universities to support the business and leadership success. Design networking relationships for pipeline talent and provide ongoing support for the various programs. Provide career coaching and manage assessment processes and ongoing feedback. Create appropriate tools and resources to rapidly grow the talent.



3.Talent Management: Assist in the brokering of talent across departments, functions, health plans and the enterprise as a whole so that cross-functional, rotational learning and development opportunities are provided and short- and long-term needs are met. Assist in the roll out of Talent Development Review (TDR) to the Mid-Level and below.



4.Provide coaching and manage assessment processes and ongoing feedback for promotable and high performing talent. Create appropriate tools and resources to rapidly grow the talent.



5.Define learning paths to support career pathing initiatives.



6.Team or Organizational Interventions: Partner with HR and the business to design and facilitate appropriate individual, team or function, learning interventions.



7.Select, develop and evaluate staff to ensure the efficient operation of the function. Provide leadership and direction to department staff as appropriate to ensure the quality of departmental work outcomes and deliverables.



8.Manage multiple projects from initiation through implementation and ensures that the project's goals and requirements are met. Responsibilities include but are not limited to: planning the project timeline and milestones, tracking progress, regularly monitoring and communicating project status, and identifying and resolving issues related to the project.



9.Perform other duties as requested.







PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices.

*Ability to communicate both in person and/or by telephone.

*Must be able to travel as needed (30% - 50%) and adhere to AMERIGROUP travel policies and procedures.

EDUCATION AND EXPERIENCE:



Education

Required:

*Bachelor's degree in Human Resources, Organizational Development, Business or a related discipline or equivalent work experience (6 years).

Preferred:

*Master's Degree in Human Resources, Industrial Relations, Industrial/Organizational Psychology or related discipline.



Years and Type of Experience

Required:

*Minimum seven years related work experience in Human Resources and/or Talent Management with at least 3 years of leadership/management experience and experience in designing and implementing learning / training.



Specific Technical Skills

Required:

*Previous experience in measuring quantitative ROI of training



Required:

*Demonstrated results in diagnosing and implementing initiatives that resulted in measurable improvements and achievement of specific business objectives.

*Strong consulting skills and ability to engage and execute at all levels of the organization

*Strong project management, planning, organizational and analytical skills

*Ability to work independently or on a team and within a matrixed environment

*Ability to assess and develop solutions for organizational development and training needs.

*Exceptional verbal and written communication skills, especially giving and receiving feedback.

*Skilled training facilitator

*Ability to travel (30-50%)

*Strong interpersonal skills and ability to use tact and diplomacy.

*Motivates others, provides innovative ideas and solutions, and promotes the department vision for improvement.

*Previous experience in working within a highly-matrixed environment. Ability to deliver by managing through others.

*Ability to perform in a fast paced environment and make appropriate decisions quickly.

*Excellent negotiation skills and proven management skills.

*Appreciation of cultural diversity and sensitivity towards target population





SCOPE INFORMATION



# Direct Reports: 1-2

In accordance with state and federal laws, employment offers are tendered solely on the basis of qualifications without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, handicap (including disabled veterans) or Vietnam Era veteran status.



AMERIGROUP administers pre-employment drug testing as a condition of employment and a satisfactory criminal history background report.

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