Infocrossing, a Wipro company is a provider of selective IT infrastructure, enterprise application and business process outsourcing services delivering the computing platforms and proprietary systems that enable companies, regardless of industry, to process data and share information within their business, and between their customers, suppliers and distribution channels. Leading companies leverage Infocrossing’s robust computing infrastructure, skilled technical team, and process-driven operations to reduce costs and improve service delivery by outsourcing the operation of mainframes, mid-range, open system servers, networks and business processes to Infocrossing. For more information, visit www.infocrossing.com.
Qualifications:
· 10-15 years leading a large scale mainframe support organization
· 10+ years experience developing and executing mainframe technology strategies
· College degree in Information Systems or related field, or equivalent work experience
· Proven leadership skills in leading technical teams in local and remote locations
· 10-15 years experience in people management - Team size 5 direct reports with 45 total on team
· Ability to motivate employees, handle difficult employee relations issues and create a culture that supports high employee morale
· Thorough knowledge of IT concepts, procedures and practices
· Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
· Demonstrated ability to prioritize work load and meet project deadlines
· Experience with strategic work planning and budgeting very helpful
· Demonstrated ability to manage toward budget and work plan goals
· Must have proven leadership skills, team-orientation, and a proactive management style
· Ability to adapt in a dynamic work environment and make independent decisions
· Strong customer service focus
· Excellent communication skills, including client presentations
· Willingness to work a flexible schedule to accommodate project deadlines
· Willingness to travel limited amounts
Prefer:
· ITIL certification
· Experience delivering services in an IT outsourcing organization
· Experience setting up and or delivering in an off-shore / onshore delivery model
Nice to have:
iSeries experience
Infocrossing, a Wipro Company