Company Overview:

Henkels & McCoy is one of the largest privately held firms providing project management, engineering, construction, installation, maintenance and training services to utility, commercial, industrial and government customers. We have more than 80 offices strategically located from coast to coast.

Position Reports to:          Vice President, Information and Performance Systems

Location:                              Blue Bell Pa.

Direct Reports:                   TBD

Position Summary:

To oversee the implementation of Quality Management System (QMS) for Henkels & McCoy and execution of the organization's long-range strategy regarding Quality. To develop, implement and audit quality policies and processes in compliance with industry standards and client requirements.

Primary Outcomes:

To develop, implement and maintain the H&M Quality Management System that achieves H&M’s strategic and operational Quality goals as established in the H&M strategic planning process.

To establish H&M’s Quality Management System as a customer and industry recognized value add

To support the H&M regional field operations in the delivery of superior Quality work for the company and customer.

• Manage the development, implementation, and maintenance of Quality Management System in compliance with applicable industry standards (i.e. ISO).
• Work with senior management to strategically develop and align Quality Management System priorities and activities.
• Communicate the H&M Quality principles and practices throughout the organization and ensure alignment with strategic objectives and work with regional operations and corporate departments to ensure effective implementation of Quality Management System.
• Interface with large clients and work closely with project teams to develop and deploy project specific quality plans that comply with contractual quality requirements and deliver customer satisfaction.
• Work closely with Continuous Improvement Managers to integrate quality processes and continuous improvement methodology based on Lean principles and practices focused on customer value, employee engagement, process standardization, built-in-quality, waste elimination, and continuous improvement.
• Conduct industry research regarding Quality and Quality Systems to insure Henkels & McCoy’s remains current in the area of Quality.

Knowledge, Qualifications & Experience

• 4 year Bachelor’s degree
• 5 years experience in a Quality Leadership or Quality professional position required
• 5 years experience in the construction industry / utility infrastructure a plus
• In-depth understanding of quality principles and practices, and industry standards (ISO)
• Experience with Continuous Improvement using Lean tools a plus
• Experience with Environmental regulatory compliance and management a plus  

Competencies & Skills:

•  Effective Communication (writing, presenting, listening)
• Program Management (organizing, planning, executing)
• People Skills (coaching, building teams, leading change)
• Process deployment (design, training, implementation, control)
• Customer Satisfaction(helpful, action-oriented, reliable)

Henkels & McCoy, Inc is an Equal Employment Opportunity and Affirmative Action Employer