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Job Summary

Company
Johnson & Wales University
Location
Providence, RI
Industries
Education
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
Bachelor's Degree
Career Level
Manager (Manager/Supervisor of Staff)

Director of Admissions Systems and Operations

About the Job

Summary
Manages admissions information through various databases to support the recruitment effort

Essential Job Functions
- Facilitates and monitors campus admissions operations centers, audits system use and trains staff on proper use of software

- Manages the admissions databases for recruits, applicants, educators, and parents, as well as the admissions self-service tools (e.g. online inquiry forms, advertisement forms, online admissions application, and prospective student portal)

- Coordinates system training documentation and training delivery from system vendors for admissions staff members

- Creates and maintains statistical reports

- Develops project plans and investigates documentation and system requirements to facilitate working with information technology and for the on-time completion of project requests, work orders, and risk management documentation

- Prepares and monitors the department budget

- Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures

- Performs other duties as assigned

Required Qualifications

- Bachelor's degree in business technology or a related field

- Experience with SCT Banner or a CRM (Talisma)

- Experience working in a supervisory capacity

- Experience with budget planning

- Previous experience working in a college or university setting

Additional Requirements

- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer

- Project management skills

- Excellent oral and written communication skills

- Detail oriented with excellent organizational skills and the ability to prioritize work to meet deadlines

- Occasional travel to other campuses and for attendance at seminars and meetings as needed

- Occasional work on weekend days, evenings and holidays for admissions events and other university functions as required

ALL CANDIDATES MUST APPLY ONLINE AT WORK.JWU.EDU REQUISITION # 1647

 


 

 
 

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Contact Information

Johnson & Wales University