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Director of Client Service - Accounting & Finance
The Director of Client Service - Accounting/Finance has primary responsibility for the development of new business; the management of existing clients, engagements and Consultants; and participates in recruiting of Consultants. This is a unique opportunity to leverage your existing technical skills, tap into your creativity, and satisfy that entrepreneurial drive. This position will be located in Dallas.
RESPONSIBILITIES:
- Continually develop new business by identifying target clients, networking, meeting with target clients, and selling all Resources' service lines.
- Cultivate and expand existing business relationships through frequent communication and regular client visits.
- Sell projects to new and existing clients, clarifying the scope of projects with clients, identifying business solutions, presenting qualified Consultants to the client, and negotiating billing arrangements.
- Represent Resources in appropriate professional and community organizations.
- Identify future project needs of clients and ensuring clients' expectations are met.
- Minimize Consultants "unassigned time" by managing Consultant roll off dates and communicating regularly with Consultants regarding additional client needs and/or other appropriate engagements in the pipelines.
- Assist in the recruitment of Consultant, conduct interviews and assess skill set and competencies of candidates, negotiate Consultants' compensation.
- Ensure approved business contracts are executed by taking responsibility for the completion of all engagement paperwork, including the timely receipt of signed engagement letters.
- Support team goals of office by participating in strategy meetings, including discussing candidate and Consultant pipeline, marketing strategies, and current challenges.
- Provide for timely collection of receivables by monitoring payment of client invoices.
- Maintain strong communications with Consultants assigned to client engagements.
PROFESSIONAL QUALIFICATIONS:
- Minimum Requirements: Ten (10) years of experience, including Big Four public accounting/ auditing experience and management level experience in the Accounting/Finance industry; and a professional network in the Dallas/Fort Worth area.
- 4-year bachelor degree required.
- Previous experience performing business development/sales of professional services strongly preferred.
- CPA strongly preferred.
- Experience identifying opportunities with clients, networking and generating leads.
- Demonstrated track record of positive change in all positions held.
PERSONAL CHARACTERISTICS:
- A high level of enthusiasm for building a business and a personal sense of urgency and capacity to overcome obstacles.
- Ability to respond effectively and quickly to clients' needs and issues.
- Ability to negotiate and communicate complex concepts/business issues verbally and in writing to clients, Consultants and management.
- Ability to prioritize multiple responsibilities/projects and proven ability to develop business relationships.
REPORTING:
The Director of Client Service - Accounting/Finance reports to the Office Managing Director located in Dallas.
Resources Global Professionals offers an attractive compensation and benefits package that includes: competitive base salary, medical/dental, bonus incentive plan, 401(k), employee stock purchase plan, and stock options. The long-term success of this individual will only be limited by his/her performance. For this position, we do not offer relocation assistance.
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Resources Global Professionals is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
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