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Director of Client Services - ...

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Job Summary

Conshohocken, PA 19428
Job Type
Full Time
Years of Experience
5+ to 7 Years
Education Level
Bachelor's Degree
Career Level
Manager (Manager/Supervisor of Staff)

Director of Client Services - Commercial Lines

About the Job

We are a rapidly expanding insurance agency with a career opportunity in our Conshohocken, PA office. The position is for an insurance professional with management experience on the commercial side in an insurance agency. We  are looking for an over-achiever who will thrive in a fast-paced, entrepreneurial, team-oriented environment, someone who has respect for the client-agency relationship.  We recruit an attitude, not a resume. We value, talent, ambition, dedication and drive.

The Director of Client Services is responsible for the Commercial Lines Account Managers Department  and plays a key role in the organization.

Responsibilities include:
  • Overseeing the Account Managers in both the New York City and Conshohocken, PA offices
  • Allocating new business to the appropriate Account Managers
  • Making sure all accounts are serviced fully and in a timely manner, including new policies and renewals
  • Training of new Account Managers
  • Working with Producers and the Placement Manager
  • Meeting with clients and carriers
  • Member of the Company Management Team

Qualifications include:
  • College
  • Previous experience in a similar management position in a commercial lines agency
  • Up to date insurance license
  • Experience with property and casualty, workers comp, auto and general liability
  • Excellent verbal and written communication skills
  • Ability to thrive in a fast-paced, entrepreneurial environment
  • Customer service focus - both external and internal
  • Computer literacy, with experience with agency management software
  • Team player
  • Organized and detail-oriented
  • Outgoing personality
  • Demonstrable success in a similar role
  • Passion and commitment to a job and a career

If you are ready for the next step and meet the qualifications for this key role, we would love to talk to you.  Please email your resume, and a cover letter, including salary requirements.

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