Ability to use planning, research, foresight and facility goals and needs to analyze and make decisions with out delay while involving appropriate parties.
Develops, directs and insures the implementation of department services that promote optimum health care delivery and customer service.
Promote and continually educate employees on concept of excellent service for all customers of the hospital, to include patients, visitors, physicians and employees.
Accountable for creating a system which fosters participation and collaboration in planning, implementing and evaluating standards to insure safe, efficient and therapeutically effective health care.
Maintains employee satisfaction score at goal of divison/corporate level.
Bachelor's Degree
RN Licensure
CPR Cetification
Must have 4 years or more of Director experience
Strong communication, organizational, interpersonal and customer service skills required
Able to work in a fast-paced environment
Knowledge in the guidelines and requirements of applicable Regulatory agencies such as JCAHO, AHCA, OSHA
