Confidential Posting
The Twin Cities and surround states leading and largest volume On-Demand logistics company has an exciting and rewarding opportunity for a seasoned professional who is able to lead a high-volume and dynamic Dispatch Center. You will join the most sophisticated and capable operations in the industry and be a key driver of our continued growth and success. If you are interested and driven to join the market leader, we would like to talk to you.
POSITION RESPONSIBILITIES:
Manage a Dispatch Center with a twenty plus person team, which combines Dispatchers, dispatch support, and Customer Support Representatives.
Ensure proper execution of the entire Dispatch center, ranging from order entry to on-time completion of work, along with real-time problem resolution.
Drive complete management, training, reporting, pro-active problem resolution/prevention, and efficient operations
Maintain and grow our already industry leading levels of; on-time deliveries, customer satisfaction, and productive and effective fleet operations
PERSONAL REQUIREMENTS:
Management experience in the same-day/on-call industry in a multi-thousand plus deliveries per day environment
Self-drive, adaptable, accountable, and motivated to lead in a fast-paced environment
Excellent communications and leadership skills
Proficiency in the Microsoft Office Suite required and experience in CXT's software suite strongly desired
Coaching, Mentoring, and process orientation skills
BA, AA, or equivalent experience acceptable
We value our employees greatly and are proud to offer Medical, Dental, Vacation, and 401k along with a sign-on bonus and relocation for the right candidate. We are a strong and stable company with a proven track record of growth that continues today. Compensation depends on qualifications.
Send resumes to greatopportunity@shipwithpriority.com
Dispatch Center Operations Manager