- Act as the manager of the Document Dept in North America to make sure the whole Dept runs smoothly and effectively.
- Responsible for the customer satisfaction, timely delivery, high quality.
- Organize Document Dept and cross-functional areas to meet targets.
- Continually search ways to increase customer satisfaction.
Job Requirements:
Experience in planning and implementing complex technical documentation suites. Thorough knowledge of technical writing, documentation project management.
Experience
- 2 - 6 years in information development/technical publications
- Proficient in team building, team management and project management
- Experience in requirements clarifying and management
- Knowledge of enterprise applications
- Knowledge of Localization processes
- Preferable experience in telecom area
Skills
- Effective communication, planning, and facilitation skills
- Ability to work in a fast-paced, multi-task team environment
- Ability to work in a globally dispersed team
- Logical problem-solving skills
- Proficient in the English language
