Documentation Specialist

The Opportunity
Utilize your strong writing skills and knowledge of the software industry in this challenging position in our Professional Services Division. This is a great opportunity to help the ESRI user community stay up to date on our innovative technology.

Department
Database Services

The Team:
A career on the ESRI Professional Services and Consulting team provides you the opportunity to collaborate with our customers to support innovative database and applications development, SOA, and enterprise software solutions. The variety of project work enables you to use your software development, database engineering, GIS expertise, and project management skills in a number of growing markets such as natural resources, commercial, government, utilities, and defense. Most positions are based at our headquarters in Redlands, California and our regional office in Washington, D.C.; however, opportunities are also available in other locations.

Responsibilities
Collaborate with development and management teams to compose, edit, and complete software documentation, requirements documents, and design documents.
Create and edit high-quality online help systems and tutorials for users.
Assist product managers with estimating documentation hours for releases.
Keep current on the latest ESRI technology to write effective documentation.

Requirements
Bachelors in technical writing, English, or related field, depending on position level.
At least one year of professional technical writing experience.
Strong writing skills with an emphasis on content creation.
Excellent interpersonal, presentation, and leadership skills.

Recommended Qualifications
Experience with ESRI ArcGIS software.
Experience developing HTML-based content or other types of modular help content such as context-sensitive help.
Experience converting WinHelp to HTML help.
Experience with XMetaL.

The Company:
Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, on a server, across the enterprise, in a mobile environment, and on the Web. With annual revenues of $660 million and our software used in more than 300,000 organizations worldwide, ESRI is the market leader in GIS.

ESRI employs 2,700 people in the U.S., 1,900 of whom are based at our Redlands headquarters, a community ideally located in Southern California. We offer exceptional benefits, competitive salaries, 401(k) and profit sharing programs, scholarships, tuition assistance, a Cafe complete with Starbucks coffee bar, an onsite fitness center, and much more.

Learn more about a career in GIS Services at ESRI and apply online at www.esri.com/careers .

ESRI is an equal opportunity employer (EOE) supporting diversity in the workforce.