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Job Summary

Company
SafeNet, Inc.
Location
Belcamp, MD 21017
Industries
Computer Software
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Job Reference Code
09-183 IT R

Documentation and Training Specialist

About the Job

SafeNet Employment


GET INSIDE


 


At SafeNet, our goal is to employ the brightest and most talented people in the industry.  With more than 30 offices worldwide and more than 1,100 employees, we know the importance of hiring the very best to make our company succeed.  No matter what the job is—Tech Writer, Software Engineer, or Customer Service Rep—we’re always looking for our future leaders.  If you’re seeking a challenging career and would like the opportunity to advance, then SafeNet may be right for you.  SafeNet, get inside.


 


We are currently recruiting for the following position to be located at our corporate headquarters in Belcamp, Maryland.


 


Documentation and Training Specialist


Summary:  


 


Supports the documentation and training for the Enterprise applications; works with the applications development and business users to develop appropriate documentation and training to support our business and applications use.  Incumbent will ensure the required documentation is developed to provide a consistent method for using the system and to assist users in their day-to-day activities.


 


 


Qualification Requirements:


 


Education:   


BS or BA degree.


 


Experience:  



  • 3 years of business experience, preferably in information systems or finance/accounting 

  • Experience in documenting and/or training on software applications

  • Previous instructional design and training experience

  • Must be able to effectively analyze, design, develop, evaluate, and implement training systems

 


 


Skills:



  • Grasps technical concepts quickly

  • Ability to understand the stakeholder population

  • Excellent verbal and written communication skills

  • Comprehensive understanding of the applications

  • Proficient in Microsoft Word and PowerPoint

  • Experience with  diagramming software (Microsoft Visio)

  • Effective presentation, negotiation, and problem solving skills required

 


Essential Duties & Responsibilities include, but are not limited to the following


 


Development


·         Defines information and training needs for the stakeholder population, the executive level, and the project team.


·         Creates a training strategy and implementation plan to support these needs.


·         Develops instructional materials and performance-support tools.


·         Drives the creation and review of training and documentation materials.


 


Presentation


·         Delivers end-user training tools and techniques.


·         Coordinates training facilities, materials and personnel scheduling for the project team and end-user training.


 


Administration/Documentation


·         Assists with documentation required for Sarbanes-Oxley Compliance.


·         Works closely with the SafeNet project manager to ensure a seamless approach with organization change management activities.


 


 


SafeNet is an Equal Opportunity Employer

 
 

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Contact Information

SafeNet, Inc.