Job Summary

Company: Faneuil Inc.
Location: West Palm Beach, FL 33418
Job Type: Full Time; Employee
Years of Experience: 1+ to 2 Years
Education Level: High School or equivalent

EMERGENCY FULL TIME TOLL COLLECTOR POSITIONS

About the Job

THIS IS AN “ ON CALL FULL TIME POSITION”

· The employee must be available for 2 shifts 7 days per week. Employee availability cannot be altered after hire for any reason.

· ESC employees may be required to travel outside of their normal work area and may be compensated for mileage if appropriate.

· ESC employees will be considered FT with benefits.

· Employee will be guaranteed 32 hours pay per week regardless of hours worked, not to exceed 40 hours.

· Employee has the right to refuse hours after 40 hours of work per week without consequence.

· Individuals in this program will be the first choice for overtime if required.

Position Summary:

This position is responsible for accurately classifying vehicles, colleting tolls and providing change to motorists traveling through a toll lane. This position is essentially in an outdoor work environment, subject to weather conditions. Crossing traffic lanes safely requires good mobility, vision and hearing to be alert to traffic conditions. Peak traffic conditions require high volume of transactions to be processed under demanding conditions. This work impacts the traveling public and as such requires courtesy, efficiency, and professionalism at tall times.

Job Responsibilities:

                        ·         Proficiently operate the Department’s toll collection equipment according to procedure.

·         Accurately classify vehicles and collect proper toll amounts from motorists traveling through a toll lane.

·         Accurately make change for various U.S. bill denominations in a timely manner, issue receipts to motorist and write insufficient fund slips.

·         Accurately complete operational reposts reflecting toll lane activity. At end of the shift, balance cash and prepare accurate cash deposits on monies collected and tickets received.

·         Safely walk in toll lanes carrying up to 25 pounds and where available climb and descend tunnel stairs carrying 25 pounds.

·         Speak and understand English proficiently to effectively communicate with motorists and respond to inquires in a courteous, professional and helpful manner.

·         Provides on the Job training to new hired toll collectors and existing employees when required.

·         Performs the responsibilities of the toll collector supervisor when required.

Job Qualifications:

·         Able to determine vehicle classification by visual inspection.

·         Ability to handle money and make change.

·         Ability to determine correct tolls based on a numerical table provided.

·         Ability to establish and maintain effective working relationships.

·         Ability to deal with the public in a tactful and courteous manner.

·         Ability to communicate effectively in English both verbally and in writing.

·         Ability to express ideas and concepts clearly.

·         Interpersonal communication skills.

·         Cash handling experience on a computerized system.

·         High school diploma or GED.

·         Successfully pass English and math test and cash calculation tests.

·         To conduct on the job training, successful completion of the “Train the Trainer” program.

·         To perform supervisory responsibilities, successful completion of the toll collector supervisor on the job training and the “Supervisor in Training” classroom Program.

·         The personal behavior needed for this position are to be dependable, friendly, professional, competent, productive, accurate, positive, supportive and demonstrates exceptional work habits.

Interested candidates may apply by forwarding resume to Patsy Baksh

Phone: (561) 626-9125 ext. 226

Fax: (561) 626-9485

Email: patsy.baksh@faneuil.com

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