Primary Responsibilities- Setting up, testing, and deploying our clients' e-mail marketing campaigns using our proprietary, web-based application.
- Interacting with clients on a daily basis, including training them in the use of the application and answering questions regarding the application.
- Helping clients interpret the results of their email campaigns.
- Managing our clients' subscriber databases, including creating and updating their lists and segmenting data for targeted e-mail campaigns.
- Helping our clients build and improve their e-mail marketing strategies.
- Accountability for resolving client issues, proposing solutions and escalating to the appropriate person to the point of resolution.
Educational Requirements
Minimum of a Bachelor’s degree.
Technical Requirements
· Proficiency with HTML.
· Proficiency in JavaScript and SQL a plus
· Exposure to Microsoft Excel for managing data and performing quantitative analysis
· Exposure to databases and query tools like Microsoft Access
· Strong analytical skills
Business Skills
- Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm towards colleagues and clients
- Strong oral and written communication skills
- Excellent organizational and prioritization skills
- Keen attention to detail