EMERGENCY RESPONSE CALL CENTER COORDINATOR

TRAIN DERAILMENT AND ENVIRONMENTAL EMERGENCY SERVICES COMPANY

***LOCAL CANDIDATES ONLY***

***NO RELOCATION PROVIDED***

***ENTRY LEVEL POSITION***

- ARE YOU CALM UNDER GREAT AMOUNTS OF PRESSURE?

- DO YOU ENJOY WORKING A VARIABLE SCHEDULE (ROTATING SHIFTS)?

- ARE YOU GOOD WITH MAPS?

IF SO THIS MAY BE THE JOB FOR YOU!

DESCRIPTION:

Hulcher Services Inc. utilizes a centralized Customer Service Center in the corporate offices in Denton, Texas. The state-of-the-art facility is used to coordinate the activities of all 50 Hulcher operating divisions. When we receive a request for service, our Customer Service Team jumps into action coordinating the resources to get the job done right and in an expedited manner.

Our communication network is constantly monitored at the Customer Service Center, which is staffed 24 hours a day, 365 days a year. Hulcher Services field personnel and equipment are on call 24 hours a day, with constant location updates communicated and maintained through our Customer Service Center. Our commitment to our customers means that we have people and equipment on the road enroute to the jobsite within one hour of a service request.

THIS JOB REQUIRES:

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  Good customer service skills.


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  Good knowledge of geography.


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  Ability to memorize information.


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  Ability to match company resources to customer needs.


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  Ability to multi-task.


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  Ability to complete desk paperwork and update computer programs.


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  Ability to interpret information and get feedback to ensure clear communication of information.


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  Ability to exercise sound judgment and decision making under pressure.


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  Ability to perform consistently accurate work.


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  Ability to handle stressful situations.


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  Ability to sit for long periods.

WORK SHIFTS

Work schedule subject to nights, weekends, and holidays.

Rotating Shifts (Morning, Afternoon, Evening)

Hulcher offers a professional environment and competitive base salary and benefits that include medical, dental, life, disability, educational assistance, matching 401k and profit sharing as well as an aggressive vacation schedule.  Hulcher Services, Inc. promotes a drug free workplace. EOE. 

Email resume to: jobs@hulcher.com or apply online via: www.hulcher.com