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Engineer, Project

Monster
 
 
 
 

Job Summary

Company
Johnson Controls
Location
Hayward, CA
Industries
Other/Not Classified
Job Type
Full Time
Employee
Career Level
Experienced (Non-Manager)
Job Reference Code
4307_WD30048209151

Engineer, Project

About the Job

What you will do:



The Project Engineer (PE) is a Field-based resource who supports
the Installation and Service of large complex jobs.  He/she will work closely with local
resources, either internal or subcontracted, to ensure a clear understanding of
both system design and scope of work from a technical perspective.  The PE is responsible for early awareness of
large jobs & engagement with Sales Teams (Core & National/Govt.), the
Centers of Excellence (COE), Field Leadership, and local Project Managers.  The PE will be aware of the technical
competencies within the markets they support and recognize when delivery challenges
may arise.  The Project Engineer will also
help assess long-term technician development needs and develop training
roadmaps with Area & Regional Field Leaders.  This position is ultimately responsible for
improving the customer experience and the financial performance of the jobs and
service agreements that they support.  




How you will do it:






  • Supporting the Installation and Service of large/complex
    jobs within the geographic areas they support.

  • Monitoring both ‘Customer Experience’ and ‘Est. vs. Act.
    GM%’ trends within their assigned markets.  

  • Communicating best practices and preferred products/services
    to maximize operational performance.

  • Reviewing & reconciling system design, cost estimates,
    and scope of work documents for jobs in their area.

  • Participating in internal and external (customer) meetings as
    needed to review delivery plans

  • Assessing the competencies/deficiencies of local delivery
    teams and developing long-term training roadmaps

  • Communicating proactively with Sales Teams and Centers of
    Excellence (COE) regarding new opportunities early in the pursuit/proposal
    process. 

  • Tracking productive time (activity categories &
    categories) to capacity and financial performance models

  • Other duties as assigned
























What we look for:



Education:






  • College degree, Associate degree or equivalent 2-year
    electronic trade school training.

  • Enterprise certification in Tyco Integrated Security
    approved Access Control and Video System platforms preferred.





Experience:





  • 3-5 years of supervisory or mid-level management experience
    within a field service based company preferred.



Skills:






  • Strong understanding of integrated security solutions

  • Proven technical skills including network configuration,
    Microsoft product knowledge, relational databases, various OS platforms

  • Ability to troubleshoot complex systems at any level

  • Working knowledge of critical Tyco platforms including
    Compass, TIP, Oracle, etc. preferred

  • Excellent verbal and written communication skills

  • Collaborative work skills. Solution oriented

















 

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