Healthcare Services Group Inc. is the nations leading provider of housekeeping and laundry services to the healthcare industry. We provide professional management services to nursing homes, hospitals, assisted living and retirement communities throughout the United States and Canada. Account Manager and Manager Trainee positions are currently available. Healthcare Services Group Inc. has many opportunities for advancement we believe in the philosophy of "promotion within". We offer a comprehensive benefit package includes health, life & dental plan, 401K, stock purchase plan

Duties:

* Accomplishes housekeeping human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.

* Develops housekeeping organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.

* Establishes housekeeping operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.

* Promotes housekeeping quality initiatives by conducting inspections; reviewing guest interviews; gaining feedback from meetings; enforcing quality and customer service standards; analyzing and resolving quality and customer service issues; implementing innovative methods of delivery services to customers.

* Provides housekeeping management information by collecting, analyzing, and summarizing data and trends

* Updates housekeeping job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; benchmarking state-of-the-art practices.

* Enhances housekeeping services department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Quality Management, Staffing, People Management,  Planning, People Skills, Customer Focus, Analyzing Information, Process Improvement, Legal Compliance, Verbal Communication