Workway is the premier recruitment agency, with offices throughout the United States. Employers use Workway to find the best talent. Our professional recruiters have relationships with the companies you want to work for. Let us do the work for you and find the position that best suits your career goals.
Currently, we are recruiting for an Escrow Team Lead in Minnetonka for established, fast-paced, and high volume title company. The successful candidate will be responsible for:
Primary contact for the clients via phone and email.
Delegate client tasks/needs to appropriate team members.
Ensure client task/needs are completed in an efficient and timely manner.
Communicate effectively with clients on completion of tasks/resolution of issues.
Ensure compliance with company policies and procedures including those of the client.
Meet all productivity standards as outlined by management and client.
Present a positive customer service oriented attitude on every interaction with clients and team members.
This position requires the following:
Must have escrow/title experience as well as client contact via phone and email.
Knowledge of Title/Escrow terminology and Title products.
Excellent communication skills (both verbal and written).
Excellent listening and problem solving skills.
Detail oriented.
Ability to organize, plan effectively and follow through on commitments to the clients and the borrowers.
Display great energy and dedication.
Be professional in all interactions.
Good knowledge of MS Office products including Word, Excel and Outlook.
To learn more about this opportunity, please contact Shanel Avritt at (877) 888-2175 or for immediate consideration, please email your resume to shanel.avritt@workway.com or fax your resume to (877) 888-2115.
Workway is pleased to offer excellent benefits package to all of its associates, regardless of length of service. The benefits package including health insurance, retirement savings program, direct deposit and work appreciation bonuses.
