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Expedia, Inc. | hotels.com Contact Center Sales Agent
Req ID: 10970
Required Education: High School Diploma
Required Experience: 1-2 Years
Description:
Hotels.com Contact Center Sales Agent
Are you interested in working for one of the leading travel companies in the world? At Hotels.com, a division of Expedia Inc, our Contact Center Sales Agents are responsible for customer sales in an inbound high-paced call center environment. We have agents making well over $50,000 per year taking inbound calls from customers who simply want to schedule their travel needs. This is a company that can provide you with a career and not just a job. We offer great, fun work environment, paid training, and competitive compensation and incentives. Don’t delay - take advantage of this fabulous career opportunity today! We offer benefits that include medical, dental, paid vacation, health club reimbursement, tuition reimbursement and more!
This Position is Responsible For:
• Inbound calls only!
• Respond to a high volume of telephone inquiries to book travel
reservations.
• Utilize selling techniques to meet revenue and conversion
goals.
• Identifying sales opportunities that fit customers' travel needs.
• Responsible for greeting customers in a courteous, friendly and
professional manner.
• Interact with multiple online systems while speaking with
customers
• Meet sales quotas and service objectives in a fast paced call
center environment
Minimum Qualifications include:
• Previous sales experience preferred and an ability and desire
to provide exceptional customer service.
• Excellent typing, computer, and internet navigation skills.
• Must pass background check and drug screen
• Complete training as required to remain on the job
• Must be willing to work any shift, day, evening, night, weekend
and/or split shifts.
• Qualify on pre-employment testing
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