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NORTH CHARLESTON, SC 29418
Experienced Ocean Export Customer Service Clerk
The Ocean Export Coordinator serves the daily needs of an account base by providing exceptional customer service.
- Responsible for providing the highest level of customer service possible
- Responsible for solving problems for customers
- Responsible for end-to-end follow-up for customers
- Responsible for taking ownership of customer inquiries and problems
- Calls customers as necessary to advise shipment status or to obtain shipment information in a professional manner
- Responsible for coordinating with the Operations Coordinators in the Area Operations Center to update status of shipments
- Acts as the main representative to external customers
- Responsible for receiving and booking shipments to hub
- Responsible for data entry into systems
- Performs other duties as assigned by management
Working hours: 8am-5pm
If you have ALL of the requirements listed below please submit your application for consideration. If you are lacking any of these items then find another position to post for that is a better match for you. You will NOT be considered for this role:
--2+ years of experience as export coordinator
--Experience with Freight Forwarding
--Experience in customer service
--Bachelor's Degree or at least 5 years of experience with a logistics operation
--Excellent written and verbal communication skills
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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