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FEP Customer Operations Intern...


Job Summary

Roanoke, VA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

FEP Customer Operations Internship - PS4937

About the Job

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Federal Employee Program (FEP) members consist of Federal & US Postal employees and their dependents within our geographic markets through our participation in the national contract between the Blue Cross Blue Shield Association and the U.S. Office of Personnel Management.

The FEP Customer Operations intern will support department goals established to meet contract requirements and provide high level of service to our customers.

The intern will assist FEP Customer Service & Operations teams with various responsibilities to include but not limited to:
  • Routes incoming and outgoing correspondence
  • Operates camera/scanner and retrieves previously scanned information
  • Routinely files work, reports, etc. in case files and designated areas
  • Extracts, sorts, preps, batches and routes documents within the company as needed
  • Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort
  • Support ongoing department projects with specific tasks, quality checks and feedback of findings
  • Currently enrolled at an accredited college or university and will not graduate before July 2018
  • Pursuing a bachelor's degree
  • Basic analytical, communication and vocational skills and ability to operate basic equipment and PC software applications
  • Data entry experience
  • Microsoft Outlook experience preferred
  • Microsoft Word and Excel experience preferred

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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