Facilities Coordinator

Position Summary

In absence of Facility Manager at a location, work in concert with a responsible. Facility Manager to coordinate and schedule service for facility systems that include HVAC, mechanical, janitorial, electrical, security/access, fire alarm, life safety and plumbing.  Helps to serve as a liaison with internal customers, internal/external service groups on projects that impact or change the facilities infrastructure.   Manages designated building support functions such as mail and reprographic services.   Works with Lease Administrator assuring landlord/building owner is providing adequate services as per the lease.  

Essential Duties & Responsibilities  

·      Assures building(s) systems and maintenance functions are handled, including in-house requests and landlord-related, including grounds, HVAC and plumbing are properly handled.

·      Ensures safety/security tasks, including passkey control, fire-safety are properly maintained and corporate policy is adhered. 

·      Assures janitorial, cafeteria, and related service agreement and negotiations are properly executed to assure quality customer service. 

·      Verifies services delivered by landlord/building owner and other vendors are in line with lease agreement.

·      Work closely with Senior Manager, Facilities to plan/monitor budgets, when no FM is available.

·      Work closely with Senior Manger, Facilities to plan/implement large scale projects by conducting meetings and follow up as project executes

·      Processes purchase requisitions and handle all corresponding paperwork that follows regarding facility projects, etc.

·      Assures all vendor PSA/SOW Agreements are properly executed and

·      Prepare  monthly accrual documentation required by Finance Department

·      Follow proper procedure in preparing ASCR and Help Tickets, including work to be completed, follow-up and clearing ticket in MAGIC

·      Supervise receptionist at location.

·      Lead Trainer for First Aid/CPR/AED training across North American locations

·      Respond to after hour building emergencies as required

·      Other duties as assigned.

Education and Experience

·      Some facility management and service experience

·      FMP certification helpful

·      Basic knowledge of facility support, mechanical, and electrical systems

·      Basic knowledge of general construction planning and implementation of projects

·      Customer service/goal oriented

·      Computer experience to include various Microsoft Office applications. 

Desired Characteristics

·      Reliable and dependable

·      Strong service orientation

·      Good verbal and written skills

·      Ability to work overtime when need arises

·      Team player

·      Strong customer service skills. 

·      The ability to maintain organization under a fast pace. 

·      Well-developed people skills; ability to work well under pressure.

To be considered for this position please apply online at http://www.ciena.com/corporate/careers.htm?src=nav . You will need to click "Apply Now" and Enter IRC19719 in the "Keyword" field.