Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. Staples is committed to make buying office products easy. Associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies. Staples invented the office superstore concept and today, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at www.staples.com. Staples values the diversity of our customers, associates and suppliers.

We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.

Facility Supplies Strategic Account Mgr.

PURPOSE

Responsible and accountable for managing and growing and Facility Solutions enterprise accounts that meet or exceed a FS $500K run rate annually working within assigned regions. Account assignment involves both individual and team accounts. Individual assignments for complex accounts that are beyond the experience of existing Strategic Account Managers. Team accounts for the existing Facility Solutions accounts and opportunities managed by Strategic Account Managers within regional markets. Responsible for managing the strategic sales engagement process (market resources assigned to the account). This position reports to the AVP Facility Solutions Enterprise Accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES in order of importance. Other duties may be assigned.

1. Develops strong relationships with assigned Strategic Account Managers.

2. Develops strong relationships with Facility Solutions local Managers and OP Account Managers assigned to the accounts.

3. Manages gross profit margin within assigned accounts to meet customer Proforma plan and annual goals.

4. Engages in roll-out plan with FS BDD and OP BDD for all new strategic accounts.

5. Continually reviews the performance of each location pertaining to strategic account penetration and service levels.

6. Manages contract renewal and updates and line expansion for individual assigned accounts

7. Utilizes FS Implementaion Team for product implementation for all new accounts.

8. Manages overall FS customer relationship, dealing with customer’s highest buying levels.

9. Coordinates interactions with regional and local offices of customer.

10. Develops specific account strategies to penetrate with additional products and drive customer compliance.

11. Facilitates information flow between accounts and the Company.

12. Establishes and conducts Quarterly Business Reviews for individual accounts and supports Strategic Account Managers when in a Team QBR role.

13. Develops annual business plans and budgets for FS product line related to assigned strategic accounts.

14. Develops and delivers presentations to prospective offices within an existing strategic account.

15. Conducts quarterly internal reviews of assigned FS business both assigned and within market.

PRIMARY INTERACTIONS AVP, FS Enterprise Accounts Strategic Administration Strategic Account Managers Local Sales Force Director, Strategic Account Manager Headquarters Bids/Contracts Strategic Account customers Vendors Market FS Leader Implementation Managers

COMPETENCIES

• Ability to set targets and design growth plans

• Ability to manage to Proformas

• Ability to lead, motivate, and manage for results by putting the company goals ahead of the market or region

• Ability to interface at the most senior levels at a customer site

• Team leadership to support acquisition and site assessments

• Ability to effectively transition business to Account Managers

• Strong analytical skills, motivation, along with the ability to multi-task

• Strong verbal, written, and presentation skills

• Ability to deliver presentations to large groups

• Interpersonal and customer relations skills

• Time management and organizational skills

• Strong business, financial, operations, and technology acumen

• Consultative selling skills by quantifying total cost savings

• Demonstrates strong teambuilding attributes

• Need to function independently with minimal supervision

• Ability to develop various markets, sales, and management strategies along with plans

• Computer literacy including competency related to MS Windows-based applications

• Proficiency in Staples solutions: E-Way, StaplesLink, ISIS

EDUCATION and/or EXPERIENCE

Bachelor’s Degree or related experience with a minimum of eight (8) years direct selling experience preferably in the janitorial or MRO industries. Professional sales training through a formal company program. Candidate should be competitive and self-motivated with strong work ethic. Must be confident and trustworthy with a genuine concern to balance both the company and the customer needs.

50% Travel Required.

Staples is an EEO/AA Employer

Key words:  Janitorial, Sanitary Supplies, National Accounts, Industrial Supplies, Jan/San, Breakroom and safety

Apply online at:

http://jobs.brassring.com/1033/ASP/TG/cim_home.asp?partnerid=392&siteid=5027&codes=INX,INMNS,32709BR