This position requires 100 percent travel within local service areas of Atlanta, GA. (Roswell, Sandy Springs, Alpharetta GA area) Installs, troubleshoots, and maintains LG consumer products/equipment on site.
Identify, analyze, and repairs product failures to ensure customer satisfaction. Orders and replaces parts as needed. Maintain company vehicle and equipment. Generate daily reports and submit warranty claim forms. Rely on judgment for personal safety regarding work.
Knowledge of electronics inspection/repair at a level normally acquired through the achievement of an Associate's degree in electronics, related field, or equivalent experience. Possess appropriate Refrigerant Handling Certificate, CET, and other applicable appliance service certifications or licensing or within 90 days of employment, soldering skills, electronics and refrigeration knowledge of advanced tools and diagnostic test equipment, 1-2 years previous field service experience, experience in repair of appliances and/or electronics, ability to use specified tools and test equipment, intermediate computer skills, including MS Office and proprietary software, excellent interpersonal and communication skills, valid driver's license and clear driving record, and meet physical requirements generally associated with field service repair, viz. lifting, bending, et al.