• Company:
    Liberty Mutual Group
  • Location:
    Naperville, IL 60540
  • Job Category:
    Customer Support/Client Care
  • Industry:
    Insurance
  • Status:
    Full Time, Employee
  • Career Level:
    Experienced (Non-Manager)
  • Reference ID:
    09395
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Fast Path Property Loss Specialist — Warrenville, IL
Job Description

Boston-based Liberty Mutual Group is a diversified global insurer and fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The Company also ranks 86th on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue. As of December 31, 2008, Liberty Mutual Group had $104.3 billion in consolidated assets, $94.2 billion in consolidated liabilities and $28.9 billion in annual consolidated revenue.

Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety.

Liberty Mutual Group (www.libertymutualgroup.com) employs over 45,000 people in more than 900 offices throughout the world.

Advance your career at Liberty Mutual - A Fortune 100 Company!
A Fast Path Property Loss Specialist is dedicated to providing superior customer service to Liberty Mutual customers by providing a fair and timely resolution of a large volume of homeowner claims. Liberty Mutual is an industry leader in employee development, and all Fast Path Property Loss Specialists receive thorough training in insurance principles, analytics, building products, and the systems used to conduct business.

 
Responsibilities:
  • Speak to customers via phone to review/recommend repairs to damaged property, facilitate the replacement of destroyed personal property and when necessary, help customers find alternate living quarters until they can return home.

  • Using the latest technology, prepare computer diagrams of damaged areas, write estimates for repairs and issue payments.

  • Fast Path Property Loss Specialist may travel up to 10%.


Qualifications:


  • At least 3-5 years of prior work experience in construction or homeowner's claims (scoping losses and completing estimates). 

  • Excellent interpersonal, written and verbal skills, strong analytical skills

  • Superior customer service and negotiation skills.

  • Knowledge of estimating software and the ability to work independently is essential.

  • Bachelor's degree is required.

Benefits


We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

  • 401K and Company paid pension plan


  • Medical coverage

  • Dental coverage

  • Paid time-off

  • Pay-for-Performance

  • Discounts on automobile and homeowner's insurance

  • Discount fitness memberships

  • Flexible spending accounts

  • Tuition reimbursement

  • Vision care coverage

  • Work/Life resources

  • Credit Union membership

  • Employee and Dependent life insurance

  • Disability insurance

  • Long-term care insurance 

Overview:


We believe strongly that success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded by doing the right thing the right way.
 
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
 
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
 
Responsibility. What's your policy?





Additional Information:

  • Travel Percentage: 10%

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