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Field Adjuster

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Job Summary

Springfield, MA 01103
Job Type
Full Time
Years of Experience
2+ to 5 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)

Field Adjuster

About the Job

Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers.  Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs. 

Through our supportive career, educational and family policies, we enable our employees to be their best.  We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek.  Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

Job Summary: Responsible for the fair and accurate disposition of homeowner field claims by determining coverage, applying policy terms and conditions, determining damages, and negotiating settlements. ***This position will cover the Western MA (Worcester to Springfield) Territory***
Duties Include: 
  • Conducts Field Inspections. Investigates, estimates & settles 1st party homeowner and commercial property losses according to company guidelines.
  • Determines the likely cause of loss and damages.
  • Reviews the policy to determine coverage and issues denials when appropriate.
  • Negotiates settlement of the claim.
  • Issues claim settlement checks.
  • Investigates subrogation claims against responsible party.
  • Coordinates disposal of salvage.
  • Monitors the use of vendors, experts, and attorneys.
  • Issues denials when appropriate.
  • Maintains current diary on all claims.
  • Performs other activities as directed.
  • College degree or commensurate insurance experience required
  • 3+ years of experience settling first party homeowners' claims required
  • Experience using an automated claims system required


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